Jeremiah .N.
Junior
Product Manager | Lagos , Nigeria | 6 years experience
Jeremiah is transitioning to product management after 3+ years in Customer Relationship Management. He is skilled in product discovery and prototyping
Skills
Python
yearsMicrosoft Azure
yearsmysql
yearsfigma
yearsjira
yearsNotable projects
Experiences
Consultant
Conduct interviews to determine client needs.
Design operational protocols, train staff, and supervise implementation.
Analyst, Customer Experience/Market Research
Handled all complaints and technical problems in a B2B role.
Designed surveys and conducted market research.
Collected and collated data on customer experience.
Reduced support calls and complaints by 75% from existing customers by designing a data-driven onboarding manual.
Created telemarketing channels that grew month-on-month sales by 25%.
Reduced churn from 21% to 10% in 3 months by providing personalized after-sales service to 425 clients across 6 states.
Led data collection and analysis to track disease patterns and outbreak across 6 states.
Education
Doctor of Veterinary Medicine
University of Agriculture, Makurdi | 2025 - 2025
DELF French Language Diploma B1
Alliance Française, Ibadan | 2025 - 2025
Certifications
Product Management Certification
Product Dive | Apr, 2025
Product Development and Prototyping
Fortworth Group Africa | Apr, 2025
