Management of MSSQL databases portfolio inclusive of stand alone databases,
cluster databases, SQL mirroring, High Availability and Transaction Log Shipping.
Setup and monitoring of backup jobs, performing periodic restores for test
databases.
Patching and upgrades of databases to ensure compliance and Security
Ensuring database auditing for forensic investigation purposes.
Set up test database instances to facilitate business tests.
Performance Tuning of databases to ensure maximized operations on databases.
Database Monitoring to avert downtimes.

Management of MSSQL databases portfolio inclusive of stand alone databases,
cluster databases, SQL mirroring, High Availability and Transaction Log Shipping.
Setup and monitoring of backup jobs, performing periodic restores for test
databases.
Setup and installation of oracle database environments as and when required by
business.
Management of both production and standby databases and ensuring data guard
replication is up-to-date.
Ensuring RMAN backups are configured and running for full backups, differential
backups and Archive logs.
Monitoring of databases using Oracle Enterprise Manager.
Management of database storage by use of Oracle ASM to limit database downtime
due to storage issues.
Management of Real Application Cluster(RAC) environments to ensure high
availability.
Performance Tuning of databases to ensure maximized operations on databases.
Quarterly patching of oracle databases to ensure compliance and mitigate security
threats.
Management of XTREMEIO, VNX storage and storage Replication, VMWare systems
for server virtualization and SAN systems for storage consolidation.
Set up test database instances to facilitate business tests.
Shell scripting and automation of various schedules using cron jobs.
Ensuring database auditing for forensic investigation purposes.

Database maintenance i.e. patching, backup, upgrades, restoring of databases to test
environments and purging of logs.
Provide user support for vendor systems including but not limited to; HRIS, Custody
Plus, Events, NQuest and Kollect Pro. Escalation of faults to vendor and ensuring
SLA’s are adhered to.
Provide support for Microsoft Enterprise Platforms. These include, Active directory
domains and forests, SCCM for client PCs management, WSUS for server
management, CRM for customer relationship management, Sharepoint and
Exchange.
Management of XTREMEIO, VNX storage and Replication,VMWare systems for server
virtualization and SAN systems for storage consolidation.
Cordinate vendor upgrades, patch deployments and installations.
Raising Change requests for system modifications, upgrades and database patches
Processing Invoices and following up with finance for payments.

Management of company ERP Systems i.e., SAGE-VIP Payroll, ESS and HR systems
and SYSPRO.
End user support and troubleshooting of IT issues such as networking, printer setup
and installation.
Management of company information databases, Ensuring backup and restoration
tests.
Establishment of SLAs and ensuring 100% on time service delivery.
First Level incident resolution on arising issues.
Windows Server Administration, Asterix PABX and IP telephony management.
Active Directory management and replication, virtualization(Hyper-V), group policy
management, File and Print services management.
Ensuring of Business continuity plan by mitigating downtimes and having an
established disaster recovery plan.
Management of hotel systems (inclusive of Micros POS, Materials Control,Sun
systems and Micros Fidelio).
Management of hotel security system (CCTV surveillance cameras, door lock system
and card swiping systems).
Management of hotel conferencing systems inclusive of microphones, pre-installed
overhead speakers, overhead projectors and sound systems.
Assisting guests on using of the conference facilities.
Management of Mikrotik WiFi Systems.